All About Music Inc - Mokena, Illinois

Manuel Arevalo

Awful communication and impossible to reach.

I knew about this place when I drove by. It caught my attention since my daughter has been asking me for singing lessons for a while.

I looked for them in google maps and found them. Called them and they have a voice mail advising that they don’t review the voice mail and to please reach them by email for any information. That was ok, they were letting me know in advance.

However, after more than two months of trying to get in contact with them and more than 14 emails asking for details about their classes, I am still waiting for their contact with details and information.

I’ve checked I have the correct email before sending it every time and after 14 emails there has been no reply.

If this the service they give when trying to get their services, I cannot imagine the one they provide when you are already a customer.

Awful experience without even receiving any service.

Here’s and update to my attempt of contact to this place.

After I posted this review, the owner replied to the comment publishing my personal data (name and email). In addition his “reason” for not replying to my emails inquiring for their service and cost, was that my emails were sent to spam and that’s why he did not reply to them.

From my perspective, if the only contact you are offering is email, then you should be checking that account on a daily basis, including your spam folder

Ariana Max

I love this place! The directors are so nice and are really good at their job! The only thing is I’ve noticed that the same kids are always the main characters, they are really good but some other kids want a chance too! But other than that it is amazing

Scott D.

A very discouraging experience. I initially called All About Music to inquire about there drama program for my children. The girl on the phone seemed annoyed but took my email address and said she would send me information. The email never came.

A month later, I went into the store to inquire further. Again, the counter girl seemed bothered by my inquiry. She gave me no information and sent me to their website. The website sent me to the New Lenox Park District where the program was being held. I could find no means online to sign up for the program, and I missed the signup deadline in the meantime.

The disappointment of my children could have easily been avoided with some customer service.

Diane Rellek

My son and daughter have taken lessons and participated in the drama programs. Can't say enough good things about the teachers and staff here. They are extremely helpful and always have the kids best interest at heart.

Jim Rector

Nate Rector

John Cuthbertson

Jackie