Paw Hills Luxury Pet Hotel & Spa - Agoura Hills, California

Gregory Gagatchian

I cannot say enough wonderful things about Paws Luxury Pet Hotel & Spa! From the moment I walked in, I was impressed by the clean, welcoming environment and the friendly, professional staff. They truly treat every pet like royalty.

My dog has stayed here multiple times, and each visit has been an amazing experience. The staff goes above and beyond to ensure my furry friend is comfortable, happy, and well-cared for. They offer a range of services, including grooming and spa treatments, and my dog always comes home looking and feeling fabulous!

The level of care and attention to detail they provide is unmatched. I appreciate how they keep me updated throughout the stay, sending photos and messages to ease my mind. It’s clear that the team at Paws Luxury Pet Hotel & Spa genuinely loves animals, and that shows in the way they treat their guests.

If you’re looking for a place where your pet will be pampered and cared for as if they were at home, this is the place to go. I highly recommend Paws Luxury Pet Hotel & Spa and will definitely continue to bring my pet here!

Julianne Cox

I love boarding my cat here! I came for the first time 9 months ago and keep coming back because the staff is so kind and loving towards my cat. I pay extra for 2x 20min daily play time and the larger suite, however the cost is still less than 2x daily visits from a cat sitter.

Thank you Paw Hills team!!

David Bender

I have been bringing my dogs to Paw Hills since my eight year old Yorkshire Terrier Poodle, Kolby. was still a puppy. He and his sister June share a "suite" and it is their home away from home. (Sometimes I think they might even like it better 🙂

Can't recommend it more highly!

Michelle Contreras

My 13 lb shihtzu Maltese had a great time at Paw Hills 2 weekends in a row. She spent 2 nights there and was totally happy when I picked her up! They texted me pics of her too.

Joe Forman

Our dog Abra has been going to Paw Hills for about 5 years. We regularly take her to day camp and she has spent as much as two weeks boarding. The staff at Paw Hills is wonderful and treats Abra as the queen she thinks she is. We have total confidence that Abra is in good hands when she is at Paw Hills!

Tony Wood

Great location, cleanest boarding facility I've ever seen. Our two dogs enjoyed their stay at Paw Hills. The support staff are excellent, responsive and friendly. Overall I would rate the staff and services a 5. I would recommend Paw Hills consider offering a discount for purchasing in bulk, at the same time, for multiple dogs.

William Garren

My dog loved the staff and he is usually so shy but he took to them instantly. They were great and he was happy when I picked him up. Thank u so much paw hills will definitely be bringing him again next time we are in town.

Camille Coss

Read this review to save your pets life! Do not board here. Do not board at Paw Hills Hotel & Spa. I brushed off the lack of communication before my drop off (I sent numerous emails and never heard back) and even brushed off my kitten almost falling out of his carrier upon pick up as the employee did not close it. What I haven't brushed off is that my 13 mo old cat came home incredibly sick. We had to take him to the emergency vet because his experience at paw hills was so traumatizing that his bladder spasmed due to the stress of a urinary tract infection that has been confirmed medically to be the fault of Paw Hills due to the strain of the bacteria in his professional urine culture and he developed a urinary obstruction. A "blocked" cat is fatal. On the phone with the hospital they told me that "time is of the essence" in getting him there in time to survive. Please note that my kitten was at Paw Hills when this condition developed and the facility did not notice or contact us. We could have lost our baby because of Paw Hills lack of responsibility as well as lack of proper care. Our baby is still in critical care at the hospital and will be for a few more days. Paw Hills unacceptable care is costing thousands of dollars in medical bills. All I can say is, do not board here- save your pet's life.