Pawtopia: Your Pet's Nutritionist - Yukon, Oklahoma

Sue M.

I am utterly appalled by the management at this pet store, and it’s no wonder their customer service is abysmal. It seems they prefer to hire young staff who are more interested in gossiping about customers than actually providing any meaningful assistance. The level of unprofessionalism is staggering. The owners, especially their daughter at the front desk, are exceedingly rude and dismissive.

What’s even more shocking is the complete disregard for cleanliness in their facility. The self-serve dog wash area is often left in a deplorable state, with no effort made to clean up after previous customers. Leaving dog feces in a place meant for pets is not only unhygienic but downright irresponsible.

For anyone seeking better service, I highly recommend exploring the other local dog wash options. This establishment’s lack of care and professionalism speaks volumes, and they should be ashamed of how they conduct business. Avoid at all costs.

Nicole G.

Was shamed for having our dog on a particular food brand. (Breeder and vet recommended food) Other customers were brought on the conversation and suddenly I had two employees and two customers pressuring me. I was just in there to buy a collar and name tag. If you like high pressure sales this store is for you! I will never return!

carla K.

I love Pawtopia! They have a awesome selection of foods, toys, supplements, collars anything you can think of they have it. The service is outstanding as well.

Angela W.

Great variety. No junk food. Welcoming cat on the premises that is sweet as the day is long. Lots of ways to save with the stores food redemption plans.

Jessica C. (.

My husband and I are team truck drivers and have our little dachshund Dixie with us, and needed a place to wash her today. I luckily found Pawtopia! We are out on the road here for months at a time and it is an extreme challenge to ever find a place to be able to wash our baby. No one/ any truck stops hardly let us take our 8 pound senior in to just take a bath even when we pay money for a shower for ourselves to take a shower! The self wash concept is amazing! I was so impressed with the equipment and the tools they had for us to use today to bathe and groom Dixie! I felt like a professional groomer! The room was incredibly clean, quiet, and had everything we could want and need to keep her calm, comfortable, and safe. Once we walked into Pawtopia, we were immediately greeted with kindness and the girl at the counter was extremely helpful (I am sorry I did not catch her name today) and made sure to check in on us while we were bathing Dixie. Aside from the excellent wash facilities, their store is top notch with products. I bought Dixie a new bed today and this really nice mat for the floor in the back of my bunk that is washable. Thank you Pawtopia for accommodating this trucker family, you are a life saver and we will be back next time we are rolling through OKC!

Kathleen G.

Loved the ability to wash and groom my schnauzer with ease! The great service was a plus!!!

Sherry M.

We have a cat will food allergies… itching and loose stools. It’s been a headache finding something he will eat that doesn’t aggravate that. Finally found this place. Because our cat needs a novelty protein, it’s been really hard finding a cat-palatable food. Customer service was wonderful! They ordered what we needed and sent a text letting us know the order. They ordered quickly.
I wish there was a review space to write reviews specifically for the staff. Friendly, and accommodating. Thanks for that Pawtopia.
I recommend this store highly.

Mike C.

We had three dogs, two adults and one puppy, and it was our first time there.
PawTopia staff were all very wonderful in helping us.