Stage Room Lakeland - Lakeland, Florida

Tina Jewell

We were grateful to find this space for a casino style birthday party to celebrate my parent’s 60th. Booking was a breeze and communication with Lauriane was great. She sent me a contract, I read, signed and mailed with my deposit check.

Day of the event, we spoke on the phone several times before and she checked on us during setup and the party. Again, great communication! She even was kind enough to let us pay extra to come earlier (last minute). We needed that extra setup time so we were very grateful. The party was fabulous, everyone had a great time and the room was perfect for it.

Now after the event (during clean up) things became a problem… first, I want to clarify that I printed the contract out that I had signed and brought it with me. I read over every detail multiple times to make sure we followed EVERY rule. As we were cleaning up, it seemed we did nothing right. We stacked the tables and chairs back on the racks and in the corner we found them, but the chairs were put on the rack backwards, so we fixed that. No problem. Then we were asked how many trash bags we used (we brought our own trash bags). When the guys picked the cooler up, it had leaked on the floor. Lauriane was very upset that we didn’t use a tarp to which she told me was specifically in the contract. I checked over the contract I signed and it was not stated on there. Perhaps I booked so far ahead, I didn’t have an updated version? If it had been on there, I would have made sure I had a tarp under the coolers. I cleaned up the spill while Lauriane helped and was clearly annoyed with me. Then she was checking other areas of the room while we were cleaning up our party. She came over to me and said “what happened to my floors?! I’m going to need you to come see this.” We went over to the area she found and the floors in that spot were badly dented/knicked. I apologized and told her I had no idea what happened and I didn’t think anyone had been over there. I asked our casino company if they knew what happened and they didn’t either. So she called the owner and he showed up. I understand that you are running a business and I’m sure they have had some bad customers before. But I was stunned by how I was treated. He said “what happened to my floors?! This was not here this morning. Don’t make me check my tape to see what happened. I will if I have to.” How unprofessional! Towards the end, they both became more relaxed and much nicer. They had my number and I gave them the number of the casino company so they could contact us after they checked their video footage. We are not the type of people who would do anything like that and not take care of it. On our way home from the party that night, Lauriane called and said that she was so sorry. They checked the video footage and the floor damage was not from us. I appreciated that phone call…And that is why I gave 3 stars.

Chuck - C- Meezy M. “Mr”

Thank You Kevin Rios for being a truly wonderful genuine individual. Just know that you're an inspiration and will not be forgotten. I'll be visiting down your way soon.

Cathy Duprey

Had to change places we were having my daughter's baby shower . It was fairly priced, she communicated with me until the day of,told me she had put signs up to direct everyone to right doors etc . It was just right for my daughter's theme,chairs and tables were provided in the cost of the room.. she told me there was an elevator, at first it was hard to find but we managed and after that it was a breeze. Thank you for making my babies baby shower a wonderful experience

Christina Infante

We originally planned an outdoor baby shower and the weather took a turn so we had to find something indoors. We were over-the-moon when we found this gem! It’s a perfectly spot, beautiful place at a fair price! I Will definitely use them for future events! Highly recommend!

Elkin ospina

The Stage room Lakeland was ABSOLUTELY PERFECT! GREAT LOCATION! GREAT PRICE! last but not least GREAT CUSTOMER SERVICE! Actually, Lauriane was and is AMAZING!!!!!!!!

m s

This is a really cool find in Lakeland. I attended a comedy show and was too excited as a Floridian to be in a basement ?. It didn't feel scary or creepy in any way, and the restroom was sparkling clean. I'll definitely be coming back for future comedy nights when they have them, but I'd also consider this place as venue for events if I needed to plan one. It looks like they have a few event spaces available downstairs and the location downtown is super convenient

Tracy Clegg

Sweet as can be! Went above and beyond to accommodate us & give us as much information as possible! Customer service was absolutely phenomenal!

Morgan Sheffield

The Stage Room Courtyard was a perfect venue for a birthday party! The staff was readily available and accommodating to all of my needs and the room was a great size! I love the location downtown and it how it is tucked away under the main restaurants and shops, it made it nice and private! I will definitely be using this room again!