Tin Woof Inn - Frankfort, Kentucky

bob S.

OWNER: Bob Stevens
PET: Finn
FIRST STARTED: First month opened in Frankfort.

I cannot recommend using Tin Woof Inn’s services enough. The owners and employees are all wonderful people and truly care about my pet and seeing to his needs. The owners and employees all have dogs and they will treat your dog like their own.

My border collie, Finn, has been going to daycare at the Frankfort location since it opened 5 years ago. He is high energy and they have taken loving care of him. Finn comes home happy and is definitely more social from getting to play every day with other dogs. He is great around other dogs and people and I attribute that to the love and care he gets at Tin Woof Inn.

They will take the time to get to know your dog and will match your dog with other dogs that are similar. They create play groups that allow your dog to socialize and not be overwhelmed. High energy dog-high energy groups. Low energy dog-then a slower paced group. They notice the individual personalities of the dogs and do an incredible job matching the dogs up to play together.

I have also taken advantage of the training that has been offered by Tin Woof Inn. It is top notch and has wonderful trainers. It is nice to see the owners and employees also in the classes just like the rest of us. Finn has taken obedience and agility classes at Tin Woof Inn and the facilities are the best.

Tin Woof Inn has been such a wonderful addition to the Frankfort community and a godsend to help Finn expend some energy, especially on days I may not be able to walk him or get him to the dog park because of obligations or weather. Tin Woof Inn is open rain or shine. I truly appreciate the care they give Finn, including washing him off on those days he gets particularly dirty from playing. It is little things like that, that lets me know they care.

Finn gets so excited when I ask him if he wants to go visit and play. Normally, as a border collie, he is fixated with what I am doing. When I pull up to take him inside, it is the one time that he will ignore me and want to get to playing with the employees and other dogs.

Tin Woof Inn offers a complete range of services and they would be and are the first place I go for daycare, training, grooming, boarding, and aqua therapy needs. I highly recommend if you have a dog (or a cat-since they offer services for cats also) to take them for a day to experience what Tin Woof Inn has to offer.

Sincerely,
Bob Stevens and Finn

Jamie M.

My dog loves going to daycare here! Wonderful staff, very attentive, Luna is always so excited when we go there. I've boarded her at Tin Woof too and can enjoy my trip knowing that she is being cared for and loved.

Claudia S.

So happy Tin Woof Inn exists!! Our 2 Black Lab Girls are beyond excited playing in the Pool. And we are thrilled that they have a place to get low impact exercise. The Staff is super helpful, accommodating and friendly and the Facility is kept immaculate.
Update: still as good as my first comment, just LOVE this place 👍💖

Wanda L.

Toby loves it there. As soon as we pull in the parking lot, his tail starts wagging. He enjoyed puppy training with Dog Wizard and we look forward to dog training soon. He loves all the staff, fellow boarding friends and the swimming pool. Peace of mind for us when we are out of town or just need a few hours of care.

Dane S.

They don’t value your business. We boarded our dog for 17 days costing $800. We scheduled a grooming for the day we picked up and confirmed the day prior that the grooming would be done by 10am. We arrived for pick up at 10:10am to an extra $36 “daycare” fee. They explained that because we arrived after 10am (8 minutes after to be exact) their boarding policy allows this charge, seemingly unaware of the correspondence of the grooming appt. lasting until 10. They never even called and communicated our dog was ready for pick up earlier so why would we arrive before? I tried to address the unreasonable nature of the “daycare” fee with the manager Kimberly at time of payment and she was unwilling to discuss how this extra fee could be considered frivolous or unnecessary. She seemed to be more interested in making me feel like I was in the wrong for even questioning the situation. It seems some people would rather be right than respect their customers. If they don’t have compassion for their customers I don’t trust they have compassion for the animals they are responsible for.

Carisma G.

Always love visiting TWI. We typically go in the summer for the pool, and our pups always have a blast. Everyone there is always so welcoming and nice!

Amanda G.

We recently boarded our 5 pups during our two-week cross country trip. Our senior girls were not used to the boarding situation, and Kimberly, Mary, and crew made sure everyone was cared for exceptionally well. Our bigger pups stayed in a suite together and had an absolute ball! Our senior girls were treated like princesses. They even laundered our soft goods and had our totes ready to go. I can't say enough about the TWI Frankfort crew. I was so anxious about it, and they put me at ease. Even sent photos when I checked in for updates. Exceptional organization!

Lindsay A.

Wonderful staff and awesome care for our dog. We love boarding there and also our dog’s grooming is always really great. Definitely recommend!